Terms & Conditions for Ambulance Subscription Plan Reimbursement:

• 1. Notification Requirement: Subscribers must notify Customer Care before using ambulance services under the subscription plan.


• 2. Required Documentation: To be eligible for reimbursement, subscribers must provide:
  • A valid invoice and payment receipts for ambulance services.
  • Hospital bills and corresponding payment receipts.
  • Doctor's prescription, discharge summary, and recommendation for ambulance transport.


• 3. Personal Identification: Subscribers must submit:
  • Copies of PAN card and Aadhar card for identity verification.
  • Bank details including a canceled cheque or bank passbook for reimbursement processing.


• 4. Submission Procedure: All required documents must be submitted within the stipulated timeframe to initiate the reimbursement process.


• 5. Verification Process: All submitted documents will undergo thorough verification to ensure compliance with the subscription plan's terms and conditions.


• 6. Reimbursement Criteria: Upon successful verification, reimbursement will be processed according to the terms outlined in the subscription plan.


• 7. Disbursement Method: The reimbursement amount will be directly credited to the subscriber’s bank account provided during the submission of bank details.


• 8. Claim Denial: Claims may be denied if:
  • Documentation is incomplete or invalid.
  • Customer Care was not notified before ambulance usage.
  • The reimbursement request exceeds the limits specified in the subscription plan.