Terms & Conditions for Ambulance Subscription Plan Reimbursement:
1. Notification Requirement: Subscribers must notify Customer Care before using ambulance services under the subscription plan.
2. Required Documentation: To be eligible for reimbursement, subscribers must provide:
A valid invoice and payment receipts for ambulance services.
Hospital bills and corresponding payment receipts.
Doctor's prescription, discharge summary, and recommendation for ambulance transport.
3. Personal Identification: Subscribers must submit:
Copies of PAN card and Aadhar card for identity verification.
Bank details including a canceled cheque or bank passbook for reimbursement processing.
4. Submission Procedure: All required documents must be submitted within the stipulated timeframe to initiate the reimbursement process.
5. Verification Process: All submitted documents will undergo thorough verification to ensure compliance with the subscription plan's terms and conditions.
6. Reimbursement Criteria: Upon successful verification, reimbursement will be processed according to the terms outlined in the subscription plan.
7. Disbursement Method: The reimbursement amount will be directly credited to the subscriber’s bank account provided during the submission of bank details.
8. Claim Denial: Claims may be denied if:
Documentation is incomplete or invalid.
Customer Care was not notified before ambulance usage.
The reimbursement request exceeds the limits specified in the subscription plan.
